Whether your website is looking to acquire new users or make sure they stick around, a consistent brand tone and voice is crucial. What you say, where you say it and how you say it are the fundamentals of content strategy.
I have more than 25 years’ experience as a writer in advertising and journalism. And since 2014 I have been a content strategist / UX copywriter, and enabler in the financial sector. This has given me a solid background for collaborating with UX design and multiple stakeholders to deliver results in a pressurised, time-sensitive environment.
Designing content, from basic field labels and headlines to procedural instructions and help text, is where content strategy comes into play. It’s important to be precise and to the point. Few things are as important to us as our finances. And the way we manage our personal finances is changing, which is why I find such reward in working in the financial and banking sector. It is the tricky act of making complicated things seem simple, and all the while keeping in step with the regulatory bodies.
To find out more about the work I have done as a content strategist / UX copywriter in the financial sector, and to see other examples of my writing, please download my CV below.